Terms of service

Terms of Service

Welcome to Mångata!
These Terms of Service ("Terms") govern your access to and use of our website and the purchase of our products. By using our site or placing an order, you agree to the terms below.

1. Overview

Mångata is an online skincare and haircare store based in Johannesburg, South Africa. We offer organically made products crafted with natural, skin- and hair-friendly ingredients. Our mission is to promote clean, effective beauty inspired by nature.

2. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use this site or make a purchase. By doing so, you confirm you meet this requirement.

3. Products & Descriptions

We strive to accurately describe and display our products. Please note:

  • Natural variations in colour, texture, and results may occur.

  • Individual skin and hair types may react differently.

  • Perform a patch test before full use.

  • Our products are not intended to diagnose, treat, or cure any medical condition.

4. Orders & Payment

All orders are subject to availability and confirmation. When placing an order:

  • You agree that all details provided are accurate.

  • Prices are listed in ZAR (South African Rand) and include VAT unless otherwise stated.

  • We accept secure payment methods available on our checkout page.

  • Mångata reserves the right to cancel or refuse any order for any reason.

5. Shipping & Delivery

  • Orders are typically processed within 2–4 business days.

  • Delivery timeframes depend on your location.

  • You will receive tracking details via email once your order is shipped.

  • Mångata is not liable for courier delays, customs issues, or events beyond our control.

6. Returns & Refunds

We want you to be happy with your purchase. Please see our full [Return & Refund Policy] for details.

In brief:

  • Returns are only accepted for unopened, unused products within 7 days.

  • Damaged or incorrect items must be reported within 48 hours of delivery.

7. Intellectual Property

All content on this website, including logos, text, images, and product designs, is the property of Mångata and may not be copied, reproduced, or used without permission.

8. Prohibited Use

You agree not to:

  • Use our site for illegal or harmful purposes

  • Infringe on our intellectual property

  • Disrupt our site’s functionality or security

9. Limitation of Liability

Mångata is not liable for any indirect, incidental, or consequential damages related to your use of our site or products.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon being posted to this page.

11. Governing Law

These Terms are governed by the laws of South Africa. Any disputes will be handled in South African courts.

12. Contact Us

Questions about these Terms? We’re happy to help.
📧 businessofmangata@gmail.com
📞 +27 71 243 5211